by Heather Gurewitz
WBC Director for West Company
This week's major challenge is the flu bug that is sweeping
the country by storm. I was
"lucky" to have got hit hard Friday night and
"conveniently" had Monday off for the holiday. So I haven't had to
miss any work. But we are definitely missing a few tonight because of this
virulent flu that's going around.
However, unlike last week where there was a lot of confusion and fear
about putting the pen to the paper this week there is not much but the quiet
sound of key tapping as those of us that have made it type away! Questions this
week seem to be much more specific, revolving around specifics of business
operations, in particular, billing policies, type of business, etc. I try
my best to answer through a film of cotton in my head. I am also working to get
people to really start thinking about numbers in their plans. Putting numbers
to the plan is essential and it is best to do it as soon as possible. It is a
struggle, but it makes things easier in the long run.